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Eshopista: The power of the post-purchase relationship with the customer

The June Eshopista will focus on an essential topic – effective work with customers after purchase.

Due to increasing advertising costs, demanding customers and growing foreign competition due to the advent of marketplaces, it is no longer enough to just acquire new clients. On the contrary, the key is to be able to work effectively with the customer. We will focus on practical examples and ideas on how to properly work with tools for data collection and communication. You will learn about real problems, successful examples and instructive failures, and you will get instructions on how to monitor and evaluate the health of your customer database in the long term.

Will we meet you on June 11th at Zenwork?

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