Datart's loyalty system is services, and they perceive discounts as bribing the customer. Jiří Navrátil answered what services these are and what new ways to approach new customers in Datart, after a panel on the topic of customers, which we organized in November with the Association for Electronic Commerce (APEK).
Video interview with Radek Pazour from IKEA can be found here, Jitka Dvořáková then answers Jan Penkala's questions regarding the future direction of CZC.cz on this video.
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